Privacy Policy

Effective Date: May 19, 2024

Risley Direct ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.

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1. Information We Collect

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We collect various types of information in connection with the services we provide, including:

• Personal Information: This includes any information that identifies you personally, such as your name, address, email address, phone number, and payment details.

• Non-Personal Information: This includes information that does not directly identify you, such as browser type, operating system, and the pages you visit on our website.

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2. How We Collect Information

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We collect information in various ways, including:

• Directly from You: When you place an order, create an account, subscribe to our newsletter, or contact us.

• Automatically: Through cookies and other tracking technologies as you navigate our website.

• From Third Parties: Such as our business partners, payment processors, and analytics providers.

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3. Use of Your Information

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We use the information we collect for various purposes, including:

• To Provide Services: Processing orders, delivering products, and providing customer support.

• To Improve Our Website: Analyzing how you use our website to enhance functionality and user experience.

• To Communicate with You: Sending order confirmations, updates, and marketing communications.

• To Comply with Legal Obligations: Fulfilling any legal or regulatory requirements.

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4. Disclosure of Your Information

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We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third parties who perform services on our behalf, such as payment processing, order fulfillment, and website hosting.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a governmental authority.

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5. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to collect and use personal information about you, including for interest-based advertising. You can manage your cookie preferences through your browser settings.

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6. Data Security

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We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

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7. Your Rights

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You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.

• Correction: You have the right to correct any inaccurate or incomplete personal information.

• Deletion: You have the right to request the deletion of your personal information.

• Objection: You have the right to object to the processing of your personal information.

• Withdrawal of Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided below.

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8. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

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9. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with a new effective date. Your continued use of our website after any changes indicates your acceptance of the updated policy.

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10. Contact Us

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

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Email: hello@risleydirect.co.uk

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Head Office Address:

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7 Bell Yard 

London 

WC2A 2JR

Thank you for trusting Risley Direct with your personal information. We are committed to protecting your privacy and ensuring the security of your data.